Privacy Policy

1.             Introduction

Listen Now Media LLC ("we", "us", or "our") values your trust and is fully committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, process, and protect the personal data of individuals who visit and interact with our website https://onedecision.com ("Website") and/or those who use our mobile app (”Mobile App”), including but not limited to:

1.1.1.     the contact section, where you can submit inquiries;

1.1.2.     the newsletter service, which delivers curated news and updates;

1.1.3.     the user account section, enabling personalized access and features;

1.1.4.     our use of cookies and advertising technologies, which optimize your experience and support tailored content.

We acknowledge the importance of your privacy and strive to comply with all legal obligations, including the General Data Protection Regulation (GDPR) and other applicable data protection laws. Transparency, accountability, and the security of your information are at the core of our data-handling practices.

This Privacy Policy serves to inform you about: (i) what personal data we collect and how we collect it; (ii) why and how we process your personal data; (iii) the rights you have under GDPR; (iv) how we protect and retain your personal data; (v) the options available to manage your preferences and consent.

By accessing or using our Website, you acknowledge you have read and understood this Privacy Policy. If you do not agree with our personal data processing, you may refrain from accessing or using our services.

2.             Scope and Applicability

2.1.         Who this Policy applies to

This Privacy Policy applies to all individuals who interact with the Website, including but not limited to:

2.1.1.     Visitors browsing the Website;

2.1.2.     Users creating and managing accounts;

2.1.3.     Individuals submitting inquiries or feedback via the contact section;

2.1.4.     Subscribers to our newsletter service;

2.1.5.     Individuals interacting with advertising content on the Website.

2.2.         Other Applicable Policies

In addition to this Privacy Policy, you may be subject to other related documents, including:

2.2.1.     Our Cookie Policy detailing our use of cookies and tracking technologies;

2.2.2.     The Terms and Conditions governing your use of the Website.

If any conflicts arise between this Privacy Policy and other policies, the provisions of this Privacy Policy shall prevail for data processing activities described herein.

2.3.         Additional Processing Contexts

In addition to the data processing activities specifically outlined in this document, we may process your personal data under broader circumstances that align with our general privacy framework. These include data collected for:

2.3.1.     system maintenance and performance monitoring;

2.3.2.     security and fraud prevention;

2.3.3.     general analytics and service improvements.

2.4.         Defined Terms

For consistency and clarity, the following terms are used in this Privacy Policy:

2.4.1.     "Personal Data": any information relating to an identified or identifiable natural person (e.g., name, email address, IP address).

2.4.2.     "Processing": any operation performed on personal data, such as collection, storage, analysis, or sharing.

2.4.3.     "Controller": the entity determining the purposes and means of personal data processing (in this case, Listen Now Media LLC).

2.4.4.     "Consent": freely given, specific, informed, and unambiguous indication of an individual’s agreement to data processing.

2.4.5.     "Legitimate Interest": a legal basis that allows processing when it is necessary for a legitimate purpose, provided it does not override your rights and freedoms.

2.5.         Exclusions from this Policy

This Privacy Policy does not apply to third-party websites, services, or applications that may be linked to or integrated into our Website. We encourage you to review the privacy policies of any external platforms or third parties with whom you interact.

3.             Categories of Personal Data Collected

We collect the following categories of personal data based on your interaction with the Website:

3.1.         Data Provided Directly by You

3.1.1.     Contact Forms: name, email address, phone number, and message content.

3.1.2.     Newsletter Subscription: name, email address, preferences regarding newsletters.

3.1.3.     User Accounts: (i) name, email address, password, username, (ii) country, profile picture, and where applicable date of birth and gender; (iii) account ID, activity within the account, including preferences, content interactions, managed devices, and saved items.

3.1.4.     Feedback and Comments: comments, forum posts, or other user-generated content provided when interacting with the Website or specific features.

3.1.5.     Survey Responses: information voluntarily provided in surveys or questionnaires.

 3.2.         Data Collected Automatically

3.2.1.     Technical Data: IP address, browser type, operating system, device type, and unique device identifiers;

3.2.2.     Usage Data: information regarding your browsing behavior, such as: (i) pages visited, time spent on each page, clicks, scrolls, and navigation paths; (ii) geographic location derived from your IP address and (iii) demographic data derived from your usage (such as sex, age category, etc.)

3.2.3.     Cookies and Tracking Technologies: information collected using cookies, pixels, and similar technologies (e.g., tracking browsing behavior, user preferences, and re-targeting ads). See Section 6 for details.

3.2.4.     Log Data: information automatically recorded by our servers, including access times, error logs, and session data.

3.3.         Data From Third Parties

3.3.1.     Data provided by social media platforms when interacting with our social media accounts or logging in via Google or Facebook (e.g., name, email, and profile picture).

3.3.2.     Behavioral data, anonymized identifiers, or aggregated insights provided by advertising and analytics partners.

3.3.3.     Publicly available information sourced from directories or social media platforms.

3.4.         Generated and Inferred Data

We may generate or infer insights by analyzing your interactions, including:

3.4.1.     Preferences for specific types of news, newsletters, or advertisements.

3.4.2.     Behavioral profiles (frequency of visits, interests, and content consumption habits).

3.4.3.     Predictive analytics for personalized recommendations.

4.             Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

5.             Data Sharing and Recipients

We value the confidentiality of your personal data and only share it when strictly necessary. The following categories of third parties may receive your personal data:

5.1.         Service Providers

We may share your personal data with third-party vendors and service providers who help us operate and enhance our Website, including:

5.1.1.     Hosting providers (to ensure Website uptime and performance);

5.1.2.     Email and SMS delivery services (for sending newsletters and communications);

5.1.3.     IT and security services (to maintain and secure our infrastructure);

5.1.4.     Customer support platforms (to address inquiries and support requests);

5.1.5.     Payment processors (if applicable for subscriptions or other services).

5.2.         Advertising and Analytics Partners

We collaborate with third-party partners to deliver targeted ads, conduct Website analytics, and improve our services. These include:

5.2.1.     Google Ads and Google Analytics (behavioral tracking, ad delivery, and user behavior analysis);

5.2.2.     Twitter(X)’s advertising services ((to measure campaign success and serve personalized advertisements based on browsing behavior);

5.2.3.     Meta Business Suite and Facebook Pixel (to deliver targeted advertising and measure campaign effectiveness);

5.2.4.     Other third-party advertising networks and tracking platforms.

These partners may process technical and usage data, as well as derived insights, based on cookies and tracking technologies. Such sharing occurs only with your explicit consent.

5.3.         Legal and Regulatory Authorities

We may disclose personal data where necessary to:

5.3.1.     comply with applicable laws, regulations, or legal processes;

5.3.2.     respond to lawful requests by public authorities (e.g., courts or law enforcement agencies);

5.3.3.     protect our rights, property, or safety, and that of our users, employees, or others.

5.4.         Business Transfers

In the event of a merger, acquisition, sale, or transfer of business assets, your personal data may be shared or transferred as part of the transaction. We will take steps to ensure your data remains protected.

6.             Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to optimize your browsing experience, improve performance, and deliver tailored content.

6.1.         What Are Cookies?

Cookies are small text files placed on your device that store information about your activities on the Website. Cookies can be:

6.1.1.     Session Cookies: Temporary cookies deleted when you close your browser.

6.1.2.     Persistent Cookies: Cookies that remain on your device until manually deleted or they expire.

6.2.         Types of Cookies Used

6.2.1.     Strictly Necessary Cookies: Essential for Website functionality (e.g., login, security).

6.2.2.     Functionality Cookies: Allow us to remember your preferences (e.g., language or region).

6.2.3.     Performance Cookies: Collect information on how users interact with our Website to improve performance.

6.2.4.     Advertising Cookies: Enable personalized ads and re-targeting based on browsing behavior.

6.3.         Third-Party Cookies

We use third-party tools, including:

6.3.1.     Google Analytics: Analyzes usage data and generates reports on Website activity.

6.3.2.     Google Ads: Displays tailored advertisements across partner platforms.

6.3.3.     Facebook Pixel: Tracks user interactions for targeted advertising and re-targeting campaigns.

6.3.4.     Twitter Ads and Analytics: Tracks Website interactions to deliver relevant advertisements on Twitter and analyze performance.

6.3.5.     Other Tracking Tools: Additional tools that provide insights into user behavior.

6.4.         Managing Cookies

You can manage your cookie preferences through your browser settings or via our Cookie Preference Center. You have the right to refuse cookies, but this may impact the functionality and personalization of the Website.

6.5.         For more information, see our Cookie Policy

7.             Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention periods vary depending on the nature of the data and applicable legal obligations:

7.1.1.     User Account Data: retained for the duration of the account's activity. Upon deactivation, data will be irreversibily deleted, unless retention is required for legal or security purposes.

7.1.2.     Contact Form Submissions: retained for 36 months after resolution of the inquiry.

7.1.3.     Newsletter Subscription Data: retained until you unsubscribe or withdraw consent.

7.1.4.     Cookies and Analytics Data: retention periods depend on cookie expiration dates and user preferences.

7.1.5.     Marketing and Advertising Data: retained for up to 24 months unless consent is withdrawn earlier.

7.1.6.     Legal and Compliance Data: retained for up to 10 years as required by applicable laws (e.g., financial records).

We regularly review our retention periods to ensure compliance with the principles of data minimization and storage limitation under GDPR.

8.             Your GDPR Rights

As a data subject under GDPR, you have the following rights:

8.1.1.     Right of Access: request confirmation on whether we process your data and obtain a copy of the personal data we hold about you.

8.1.2.     Right to Rectification: request correction of inaccurate or incomplete personal data.

8.1.3.     Right to Erasure ("Right to Be Forgotten"): request deletion of your personal data where processing is no longer necessary.

8.1.4.     Right to Restriction: request restriction of processing under certain circumstances.

8.1.5.     Right to Data Portability: request transfer of your personal data to you or another controller in a structured, commonly used, and machine-readable format.

8.1.6.     Right to Object: object to processing based on legitimate interest or for direct marketing purposes.

8.1.7.     Right to Withdraw Consent: withdraw your consent at any time where processing is based on consent.

8.1.8.     Right Not to Be Subject to Automated Decision-Making: object to decisions based solely on automated processing, including profiling, which produce legal or significant effects.

8.1.9.     Right to Lodge a Complaint: File a complaint with your local supervisory authority if you believe your rights have been violated.

To exercise your rights, please contact us at podcast@onedecision.com. We will respond to your requests in accordance with GDPR requirements, typically within one month.

9.             Data Transfers Outside the EEA

Your personal data may be transferred to countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure adequate safeguards are in place, including:

9.1.1.     Transfers to countries deemed to provide adequate protection by the European Commission;

9.1.2.     Use of Standard Contractual Clauses (SCCs) approved by the European Commission;

9.1.3.     Other appropriate safeguards, such as binding corporate rules or data protection agreements.

If you have any questions regarding international data transfers, please contact us.

10.           Security of your Personal Data

We implement robust technical and organizational measures to ensure the security of your personal data, including:

10.1.1.   SSL encryption for secure data transmission;

10.1.2.   Firewalls and intrusion detection systems;

10.1.3.   Access controls to limit data access to authorized personnel only;

10.1.4.   Regular security audits and vulnerability assessments;

10.1.5.   Incident response plans to address data breaches promptly.

We take every precaution to protect your personal data but acknowledge that no system can guarantee absolute security.

11.           Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page, and we may notify you via email or other prominent means where appropriate.

12.           Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at podcast@onedecision.com.

APPENDIX A: ADDITIONAL PROVISIONS FOR U.S. RESIDENTS

A1. Overview and Applicability

If you reside in the United States, this appendix outlines how we collect, use, and share your personal data in compliance with U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable state privacy laws. These provisions apply if you access or use our Website or Mobile App from within the U.S. or otherwise interact with us under U.S. jurisdiction.

A2. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided personal data to us, please contact us at podcast@onedecision.com. We will promptly investigate and delete such data in compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws.

A3. California Privacy Rights

If you are a California resident, you may have the following rights under the CCPA and CPRA:

• Right to Know: Request information about the categories, specific pieces of personal data we collect, the purposes for which it is used, and whether we share or “sell” your data.
• Right to Delete: Request deletion of your personal data, subject to exceptions (e.g., legal obligations).
• Right to Correct: Request correction of inaccurate personal data.
• Right to Opt Out of “Sale” or “Sharing”: Opt out of the “sale” or “sharing” of your personal data for cross-context behavioral advertising. We currently do not sell or rent personal data for monetary consideration.
• Right to Limit Use of Sensitive Personal Data: Request limitations on how we use your sensitive personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising your California privacy rights.

To exercise any of these rights, contact us at podcast@onedecision.com with the subject line “California Privacy Request.” We will verify your identity and respond within the timelines required by law.

A4. Other State Privacy Laws

Several U.S. states, including Colorado, Connecticut, Utah, and Virginia, have enacted privacy laws granting residents rights to access, correct, delete, or opt out of certain data processing activities. If you reside in one of these states, you may submit a request by emailing podcast@onedecision.com with the subject line “State Privacy Request.” Include your state of residence, and we will guide you through our verification process and respond in accordance with the relevant law.

Additional Rights:

• Right to Access: Request the categories of data collected, the sources, and purposes of processing.
• Right to Correct: Request correction of inaccurate data.
• Right to Opt Out of Targeted Advertising: Opt out of data processing for targeted advertising.

A5. Legal Bases for Processing in the U.S.

Although the EU General Data Protection Regulation (GDPR) does not directly apply within the U.S., we strive to adhere to equivalent privacy standards whenever possible. Our legal bases for processing personal data in the U.S. include:

• Consent: When you voluntarily provide information (e.g., signing up for our newsletter).
• Legitimate Interests: To operate and improve our services, detect fraud, or secure our systems—unless outweighed by your data protection rights.
• Contractual Necessity: To fulfill a contract with you.
• Legal Compliance: Where necessary to comply with legal obligations.
• Public Interest: Where processing serves a significant public benefit (if applicable).

A6. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements. Our security measures include SSL encryption, firewalls, access controls, and regular audits to protect your personal data.

A7. Contact Us

For questions or concerns regarding U.S. data privacy provisions, contact us at:

Listen Now Media LLC

Email: podcast@onedecision.com

APPENDIX B: ADDITIONAL PROVISIONS FOR UK RESIDENTS

B1. Applicability and Legal Framework

If you reside in the United Kingdom (UK), this appendix outlines how we process your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These laws apply in addition to, or in place of, other data protection laws referenced in the main Privacy Policy when you interact with our Website, Mobile App, or services from within the UK.

B2. Your Rights Under UK GDPR

Your rights under the UK GDPR are substantially the same as those outlined in Section 8 of the main Privacy Policy, including the rights to access, rectify, erase, restrict, and object to the processing of your personal data, as well as the right to data portability.

If you wish to exercise any of these rights, please email podcast@onedecision.com with the subject line “UK Data Subject Rights.” We will respond within one month, in accordance with the UK GDPR.

B3. Complaints to the ICO

If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

We encourage you to contact us first to address your concerns directly.

B4. International Data Transfers

When transferring personal data outside the UK, we ensure appropriate safeguards, such as:

• Adequacy Decisions: Where the destination country is recognized as offering adequate protection.
• Standard Contractual Clauses (SCCs): Adapted for UK transfers.
• Transfer Risk Assessments (TRAs): To evaluate potential risks associated with cross-border transfers.

For more details on cross-border transfers, contact podcast@onedecision.com.

B5. Consistency with EU GDPR

Unless otherwise specified, our data processing for UK residents aligns closely with the GDPR principles described in the main Privacy Policy. References to “GDPR” in the main Privacy Policy should be understood to include the UK GDPR where appropriate.

Last updated: 18.01.2025