Cookie Policy
1. Introduction
Listen Now Media LLC ("we", "us", or "our") processes your personal data as a data controller and is responsible for the processing of your personal data in connection with the use of so-called cookies and other similar tracking technologies when you interact with our website https://onedecision.com ("Website") and/or those who use our mobile app (”Mobile App”).
In this policy, terms used in capital letters shall have the meanings assigned to them in the Website's Terms and Conditions and Privacy Policy.
2. What is a "cookie"?
2.1. The term "cookie" refers to a technology that allows the storage and retrieval of information on the device (e.g., PC, laptop, tablet, mobile phone) used by a Website/Mobile App user. Cookies typically consist of small text files containing letters and numbers, which are stored on your device when the Website sends a request to your browser (e.g., Mozilla Firefox, Microsoft Edge, Google Chrome).
2.2. Cookies are entirely "passive", meaning they do not contain software, viruses, or spyware, and they cannot access information stored on the user's hard drive.
2.3. These files contain data that link the user to a specific web server (e.g., our Website). When the user revisits the Website, the web server can read the previously stored information, enabling it to recognize the user on subsequent visits.
2.4. For our Mobile App, we use SDKs (Software Development Kits) to help our app run smoothly, understand how you use it, fix issues, and show relevant content or ads. These tools collect information like your device type, app activity, and, with your permission, location.
3. What kind of information do cookies or other technologies collect?
3.1. Depending on the purpose pursued, we may process the following types of information about users:
3.1.1. Technically necessary:
3.1.1.1. authentication data used to identify the User after logging in, enabling access to authorized content during subsequent visits (e.g., access to the user account, certain pages of the Mobile App);
3.1.1.2. Data related to the security of the Website/Mobile App (e.g., identifying activities indicative of cybercrime);
3.1.1.3. Information necessary for the playback of multimedia content integrated into the Website/Mobile App (e.g., viewing images or videos presenting a specific page, news, ads, etc.).
3.1.2. Preferences: settings that adapt the graphical interface of the Website/Mobile App (e.g., the active selection of the presentation language based on the User's geographical location).
3.1.3. Analytics & Insights
3.1.3.1. The IP address of the device used to access the Website. IP addresses are anonymized to ensure that users cannot be personally identified;
3.1.3.2. Unique identifiers associated with the User account. These identifiers do not allow us to identify you directly.
3.1.3.3. Pseudonymized User profiles containing data about the User's interaction with the Website, including: (i) country from which the Website was accessed, (ii) date and time of access, (iii) number of visits per User, (iv) page title viewed (including URL) (v) type of device used, (vi) Browser type and operating system installed on the device.
3.1.4. Marketing and personalization of online advertising: In addition to the information detailed in 3.1.3 (Analytics & Insights), we collect data related to: (i) potential interests in our services, (ii) events triggered during browsing on the Website (e.g., browsing history and behaviour on the Website).
4. Why do we use cookies and similar tracking technologies?
4.1. Operation of the Website
We use cookies and similar technologies that are essential for the proper functioning of the Website. Without these technologies, you would not be able to use our services. For example, they allow us to display pages on the Website correctly, provide the functions you require, or to save your data in the login area, etc..
Legal basis: the processing of your data is necessary to provide you with our services during the initiation or performance of the service contract that underpins the Website (as outlined in the Terms & Conditions).
4.2. Operation of the Mobile App
We use SDKs and similar technologies that are essential for the proper functioning of our Mobile App. Without these tools, many key features wouldn’t work as expected. For example, they enable us to display content correctly, keep you logged in, ensure smooth navigation, and provide the functions you need. These technologies are vital for delivering a seamless and reliable app experience.
Legal basis: the processing of your data is necessary to provide you with our services during the initiation or performance of the service contract that supports the Mobile App (as outlined in the Terms & Conditions).
4.3. Registering your preferences
These technologies allow us to consider your preferences and provide you with an optimal user experience. For example, based on your browser settings, we may display the content of our Website/Mobile App in a language that is suitable for you.
Legal basis: The use of these technologies is based on your consent.
4.4. Analytics & Insights
4.4.1. Google Analytics
With your consent, we use the Google Analytics service, provided by Google LLC ("Google") to collect statistical and aggregated information that helps us to understand how you interact with the Website’s functionalities. This analysis does not directly identify you.
Google collects certain information to evaluate user interaction and compile reports on Website activity. This information includes the device used to browse the Website, the operating system used, the IP address, the time of the request to the server, etc..
To protect the identity of users, Google applies a pseudonymisation process to the collected IP addresses, ensuring that they cannot be directly linked to you.
For more details on how Google and its affiliates collect, process, and protect personal data, please visit the following sections: "Information Google collects" and "Why Google collects data" at the following link: https://policies.google.com/privacy?hl=en
You can revoke your consent to the use of Google Analytics at any time with effect for the future by visiting Contact US
Alternatively, you can opt in or out of Google's data collection about you:
4.4.1.1. Using the settings in your device's browser.
4.4.1.2. by accessing our Website through the Private/Incognito functionality of the browser from which you are browsing.
4.4.2. Meta Business Suite
Subject to your consent, we use the Meta Business Suite service, provided by Meta, Inc. (“Meta”). This service helps us understand how you interact with the Website.
Specifically, Meta analyses your interaction with the Website and/or its functionalities (e.g., how often users access the Website, the amount of time spent in specific sections, etc.).
Based on this analysis, Meta provides us with aggregated reports regarding user behaviour and demographic profiles. The information provided by Meta does not allow us to identify you directly. We may also analyse and improve our online advertising campaigns.
For more details on how Meta and its affiliates collect, process, and protect personal data, please visit: https://www.facebook.com/about/privacy/.
You can revoke your consent to the use of Meta Business Suite at any time with effect for the future by visiting Contact US
You can opt in or out of Meta collecting this information about you
4.4.2.1. using the settings in your device's browser.
4.4.2.2. by accessing our Website through the Private/Incognito functionality of the browser from which you are browsing.
4.4.3. Hotjar Analytics
We use the services of Hotjar Ltd., a web analytics tool that uses cookies and similar technologies to collect information about visitor behaviour and device details. The collected information includes IP address of the device (recorded and stored in an anonymized form), screen size, device type (including Unique Device Identifiers), browser information, location (country only), preferred language settings.
Hotjar saves this information in an anonymized user profile, ensuring that neither we (Listen Now Media LLC) nor Hotjar use it to identify individual users or associate it with other user-specific data.
Hotjar enables us to: (i) track and analyse how you interact with our website, (ii) record your website usage and monitor navigation behaviour (without identifying you personally), (iii) gather feedback about your user experience through surveys conducted directly on our Website.
For more details on how Hotjar collects, processes, and protects personal data, please visit Hotjar's Data Protection Policy here: https://www.hotjar.com/legal/policies/privacy/.
Legal basis: We will process data through the aforementioned tools only if we have your consent expressed through the cookie preference centre.
4.5. Marketing and personalization of online advertising
4.5.1. Personalized advertising allows companies to promote their products and services online to customers or potential customers. This is achieved using various tools that collect Users' data both online and offline (including customer data) to display content and advertisements based on behaviour and relevant interest categories.
4.5.2. The purpose of personalized advertising is to better understand Users' needs and provide an improved experience related to the products and services being promoted.
4.5.3. We use such tools and ensure they are managed appropriately and in compliance with data protection legislation. We aim to provide advertising content that does not disrupt your online experience or infringe on your rights.
4.5.4. Personalized advertising becomes more relevant to your needs based on the information we obtain or hold about your socio-demographic profile, interests, and behaviour (both online and offline). Such information is typically collected: (i) from partners who provide us with technical solutions, (ii) when you interact with specific pages on our Website, or (iii) through interactions with our professional social media pages (e.g., Facebook and Instagram).
This information is provided to us as statistics and aggregated data (e.g., "1,357 people accessed the My Account section of the Website").
4.4.6. We use tools that help us run online campaigns to users of our partners' products and services. These tools do not allow us to view or access personal data about these users (e.g. first name, last name, telephone numbers or email addresses), but only to establish certain criteria based on (i) socio-demographic data (age segments - e.g. 19-29 years -, gender and location at country or region level) and (ii) areas of interest, according to which partners will choose and segment the audience to which to send personalized advertising. The selection of users is made exclusively on the basis of the data that these partners collect from the interaction with their services and products. These tools also allow us to track the results of the campaigns launched in real time in the form of statistics and aggregated data. By way of example, we have access to the total number of views and hits of the advertising content transmitted (referred to as "impressions").
4.4.7. Meta Ads Manager – we create and run advertising campaigns using Meta Ads Manager, which operates across Facebook and its affiliated platforms.
For more details on how Meta and its affiliates collect, process, and protect personal data, please visit: https://www.facebook.com/about/privacy/
You can revoke your consent to the use of Meta Ads Manager at any time with effect for the future by visiting Contact US
You can opt in or out of Meta collecting this information about you: using the settings in your device's browser or by accessing our Website through the Private/Incognito functionality of the browser from which you are browsing.
4.4.8. Google Ads – We also run advertising campaigns through Google Ads, which include Google services and products such as Google Search, YouTube, and Google Maps.
You can learn more about how Google LLC. and its affiliates collect, process, and protect personal data by visiting the "Information collected by Google" and "Why Google collects data" sections at the following link: https://policies.google.com/privacy?hl=en.
Google has also developed a mechanism that allows you to manage personalized advertising preferences, demographics, and interests. You can access this tool at: https://myadcenter.google.com/personalizationoff?hl=en&sasb=true&ref=ad-
4.4.9. We utilize X Ads Manager (formerly Twitter Ads Manager) to create and manage advertising campaigns across the X platform. This tool enables us to target specific audiences, set campaign objectives, and monitor performance metrics to optimize our advertising efforts.
For more information on how X Corp. and its affiliates collect, process, and protect personal data, please refer to X's Privacy Policy: https://help.x.com/en/rules-and-policies/x-cookies.
Managing Your Advertising Preferences:
Modify your ad preferences by accessing your X (ex-Twitter) account settings through a web browser and updating your Personalization and Data settings.
Device Settings: On mobile devices, you can limit ad tracking by adjusting your device's privacy settings.
For more detailed instructions on managing your ad preferences, please visit X's Help Centre: https://help.x.com/en/rules-and-policies/x-cookies
By utilizing these settings, you can control the extent to which your data is used for personalized advertising on the X (ex-Twitter) platform.
Legal bases: (i) our legitimate interest justified by the need to analyse (a) the results of the campaigns carried out and the investments made in the promotion of advertising content and (b) the performance of the tools provided by our partners; and (ii) your consent collected by Meta, Google and X to receive personalized advertising from partners.
5. What types of cookies does our Website use?
5.1. In the section below, you will find detailed information about the cookies we use. Some cookies are session-based and are deleted once you leave the Website, while others are persistent and are retained for reuse each time you return to the Website.
5.1.1. Strictly necessary cookies
| These cookies enable you to navigate the Website and use its core functionalities. You can block or delete them by adjusting your browser settings. However, disabling these cookies may impair certain features or functions of the Website, preventing them from working properly. | |||
| Name | Purpose | Duration | Provider |
| CookieScriptConsent | This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly. | 1 yr | www.onedecision.com |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for us, in order to make valid reports on the use of our Website. | 30 min | .t.co |
| li_gc | Used to store guest consent to the use of cookies for non-essential purposes. | 6 mths | .linkedin.com |
| lidc | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this Website. | 1 day | .linkedin.com |
| CPapToken | This is a session cookie that provides temporary access while a payment is being processed.It ensures users can continue interacting with the service until the transaction completes. | 4 min | www.onedecision.com |
| loggedInFromPap | This is a tracking cookie used to identify which pricing plan a user selected before logging in. | 4 min | www.onedecision.com |
| returnUrlAfterPurchase | This cookie remembers the URL that the user visited before being redirected to the payment landing page.After the purchase is completed, it allows the user to be redirected back to the original URL. | 10 min | www.onedecision.com |
| selected_campaign_id | This cookie records the active campaign ID for logged-out users. It ensures that the correct promotional campaign is displayed after the user logs in. | 5 min | www.onedecision.com |
| selected_offer_id | This cookie records the details of the currently selected offer for logged-out users.It ensures the user sees the correct offer when they log in and proceed with the purchase. | 5 min | www.onedecision.com |
| .AspNetCore.Identity.Application | This is a session-based authentication cookie used by ASP.NET Core Identity to maintain the user's login state across requests.Since HTTP is stateless, this cookie helps track the session to keep the user logged in. | 2 wks | https://login.onedecision.com/ |
| ChooseAccount | This is a custom cookie designed to track the selected account during authentication for users with multiple accounts.It temporarily stores the selected account until the authentication process is complete. | 1 yr | https://login.onedecision.com/ |
| Identity.TwoFactorRememberMe | This cookie stores whether the user opted to skip two-factor authentication for future logins on the same device.It allows the app to remember the device and reduce the need for repeated two-factor prompts. | 2 wks | https://login.onedecision.com/ |
| AspNetCore.Antiforgery.aYvPgQJacaI | This is an antiforgery cookie used to prevent Cross-Site Request Forgery (CSRF) attacks.It ensures that requests originate from the intended user by validating an antiforgery token. | 1 yr | https://login.onedecision.com/ |
| UserChangedLanguage | This is a custom cookie that stores the user's language preference when they manually select a different language in the app. | 1 yr | https://login.onedecision.com/ |
| .AspNetCore.Culture | This cookie stores the user’s culture and UI-culture preferences to enable localization.It ensures that the app can display content in the user's preferred language across different sessions. | 1 yr | https://login.onedecision.com/ |
| idsrv.session | This is a session cookie used by IdentityServer, a framework for managing authentication, single sign-on (SSO), and logout across multiple client applications.It tracks the current user session to ensure that the user remains logged in across different parts of the service and can log out from all applications simultaneously. | session | https://login.onedecision.com/ |
| Identity.TwoFactorUserId | This is a session cookie that stores the session ID of a user logged in using two-factor authentication (2FA).It ensures that the app can maintain a secure session for users who have completed 2FA, without requiring them to authenticate again during the same session. | session | https://login.onedecision.com/ |
5.1.2. Functionality cookies
| These cookies are used to improve the performance and functionality of the Website but are not essential for operation. They record information related to the choices that users make and allow us to customize the Website according to the user's requirements.If you do not allow these cookies, then some or all the functionalities may not work properly. | |||
| Name | Purpose | Duration | Provider |
| returnUrlAfterPurchase | It is URL to which users must be redirected after successfully submitting the webform. | 10 min | www.onedecision.com |
| bcookie | This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media. | 1 yr | .linkedin.com |
5.1.3. Performance and analytics cookies
| The information collected by analytics cookies helps us understand how Users interact with the Website, enabling us to improve the presentation and delivery of content. All data gathered by these cookies is aggregated and, therefore, anonymous. If you choose not to accept these cookies, we will be unable to track your visits to our Website or monitor the performance of applications across different areas of the Website. | |||
| Name | Purpose | Duration | Provider |
| _ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is used to calculate visitor, session and campaign data for the Website’s analytics reports. | 13 mths | |
| __kla_id | Tracks when someone clicks through a Klaviyo email to our Website | 13 mths | www.onedecision.com |
| guest_id | This cookie is set by X (ex-Twitter) to identify and track the Website visitors. | 13 mths | .twitter.com |
| _hjSession | A Hotjar cookie that is set when a user first lands on a page with the Hotjar script. | 30 min | .onedecision.com |
| _hjSessionUser | A Hotjar cookie that is set when a user first lands on a page with the Hotjar script. | 1 yr | .onedecision.com |
5.1.4. Targeting and advertising cookies
| These cookies enable the monitoring of users' online activities and the creation of user profiles, which can be used for marketing purposes. For instance, they help identify the products and services a user is interested in, allowing us to deliver tailored advertising messages. These cookies also serve other functions, such as preventing the continuous display of the same advertisement, ensuring ads are shown correctly, and selecting ads based on the user's interests. Without these cookies, we would not be able to deliver advertisements that are relevant to you. | |||
| Name | Purpose | Duration | Provider |
| _bisko | This cookie is used to track user interaction and behaviour on the website for website analytics and performance measurement. | 13 mths | www.onedecision.com |
| _rdt_uuid | This cookie is used to identify a browser over time to show relevant advertisements to users by collecting data on their preferences and behaviour across multiple sites. | 3 mths | .onedecision.com |
| muc_ads | This cookie is used for targeting and advertising purposes. It helps us track and personalize advertising content to enhance user experience. | 13 mths | .t.co |
| personalization_id | This cookie carries out information about how the user uses the Website and any advertising that the user may have seen before visiting our Website. | 13 mths | .twitter.com |
| guest_id_marketing | This cookie is used to identify a visitor across visits and devices. It allows us to present the visitor with relevant advertisement based on the visitor's preferences. | 13 mths | .twitter.com |
| guest_id_ads | This cookie is associated with Twitter's advertising services. It is used to identify and track the website visitor to display personalized ads based on the user's preferences and interaction with the website. | 13 mths | .twitter.com |
| gjs | A cookie which allows the user to be connected to the backend server during a session. | 12 mths | myaccount.onedecision.com |
| __gjci | This cookie is used to track user interaction and behaviour on the website in order to show related ads. | 13 mths | .gjirafa.com |
| __gjbi | This cookie is used to track user interaction and behaviour on the website in order to show related ads. | 13 mths | .gjirafa.com |
| __session | This cookie is used to maintain an anonymized user session by the server. | 1 hour | .gjirafa.com |
6. Transfer of data to third countries
6.1. In some cases, for the purposes described above, data may be transferred to countries outside the European Economic Area (EEA). These countries do not have a data protection standard comparable to that of the EU (e.g. USA, China or India). For the protection of your data, we will ensure that the transfer to contractual partners outside the EEA that do not provide an adequate level of protection is carried out on the basis of the EU Standard Contractual Clauses for the transfer of personal data to third countries. If the transfer will not be based on such clauses, we will ensure that the transfer is always based on another mechanism provided by law to ensure the protection of your personal data. personal information.
6.2. You can consult the EU Standard Contractual Clauses for the transfer of personal data to third countries at the following link:
6.3. All partners have implemented their own contractual clauses regarding transfers outside the EEA when they are necessary for the provision of the above services, which you can access as follows:
LinkedIn - https://www.linkedin.com/help/linkedin/answer/a1343190
X - https://gdpr.x.com/en/controller-to-controller-transfers.html
Meta - https://www.facebook.com/legal/EU_data_transfer_addendum
Google - https://privacy.google.com/businesses/processorterms/mccs/
7. Changing purposes
7.1. The processing of your personal data for purposes other than those described will only occur if permitted by law or with your explicit consent to change the purpose of the data processing. If we intend to process your data for purposes different from those for which it was originally collected, we will provide you with all relevant information beforehand.
8. How can I control cookies?
8.1. The law allows us to store cookies on your device if they are strictly necessary for the operation of our Website. For all other types of cookies, your consent is required.
8.2. To fully benefit from the Website’s functionalities, your browser must accept cookies. If cookies are disabled, certain features may not be available, such as account creation, logging into previously created accounts, or completing online operations.
8.3. Cookies are used to provide you with a personalized experience across devices, including computers, tablets, and smartphones. Please note that disabling strictly necessary cookies will limit essential functionalities of the Website.
8.4. Alternatively, you can customize your browser settings to reflect your preferred level of cookie security. For instance:
8.4.1. You can set longer expiration times for storing browsing history and personal access data.
8.4.2. You can configure your browser to automatically delete individual browsing data when closing it.
8.5. If you choose to block cookies, please be aware that some Website functionalities may stop working. As noted earlier, this can lead to malfunctions or errors during your browsing experience.
8.6. You can, at any time, change or withdraw your consent from the cookie preference centre on our Website.
8.7. You can configure your browser to block all types of cookies, including strictly necessary ones. However, doing so may prevent the Website from functioning properly. Additionally, disabling other types of cookies (those not strictly necessary) may negatively impact your experience or limit certain features when using the Website.
8.8. To help you manage cookies (e.g., to disable or delete them), we provide the following resources based on the browser you are using:
- Microsoft Edge: Manage Cookies
- Internet Explorer 10: Delete and manage cookies
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Enable and disable cookies in Firefox
8.9. Unlike cookies on websites, SDKs cannot be managed via browser settings. Instead, you can control the use of SDKs through your device settings:
4.4.10. On iOS: Go to Settings > Privacy > Tracking and disable or enable tracking for specific apps.
4.4.11. On Android: Go to Settings > Privacy > Ads and reset or disable the Advertising ID.
9. Useful links
We provide the following resources for additional information regarding privacy and online advertising:
- Your Online Choices – for managing online advertising preferences.
- All About Cookies – for general information about cookies and how they work.
Please note that this Cookie Policy may be updated periodically. Any new version will be brought to your attention by publishing it in the dedicated section of our Website.
10. Social Media Plugins
We may use or implement social media plug-ins. In general, your interaction with a plug-in enables the third-party operator of that social network to collect some information about you, including your IP address, page header information, and browser information.
On the Website we have implemented the following social media buttons:
- YouTube
- X (ex-Twitter)
11. Further details and contact
If you have any questions about this policy, you can contact us using the contact details available in the "Contact" section of the Website.
Last updated: 19.01.2025